We take your personal information very seriously and adhere to the General Data Protection Regulation (GDPR). Below is a breakdown of the different ways we collect and/or store data about you. If you have any questions about this, please email us at hello@thewightbear.co.uk

Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy policy.

Within our website we use the following systems which collect data:

Email Marketing (Mailchimp) - This is for when you decide to opt-in to receive email marketing from The Wight Bear Family. We use MailChimp to store the email address and full name of everyone who signs up for the emails. We then send out email marketing every now and then to announce news or to promote events etc. You can unsubscribe from this at any time by clicking the ‘unsubscribe’ button which is always at the end of the emails we send. We have a Data Processing Agreement signed with MailChimp. Otherwise, you can email us directly and ask to be removed from the list - hello@thewightbear.co.uk. Mailchimp fully comply with GDPR and you can access information on them here - www.mailchimp.com

Online Shop (Squarespace & Stripe) - By purchasing products from our online shop, you will be inputting personal data such as your name, contact details, and address for billing and delivery. This information is stored within our Squarespace Content Management System and can only be accessed by our website administrators. Once your order has been fulfilled, we delete your information from our site within 90 days. Note: All financial transactions with a credit/debit card are processed offsite through the Stripe Payment Gateway. Our website has an SSL Certificate for a secure connection and processes date encrypted. We have a Data Processing Agreement signed with Stripe. Squarespace and Stripe fully comply with GDPR and you can access information on them here - www.squarespace.com / www.stripe.com

Google Analytics (Google) - We use Google Analytics on our site to help us with our website stats and the content we provide. We do not use the Google Analytics Advertising Feature.

Cookies - We use cookies within our website, which you have the option of accepting upon your first visit to the site (This acceptance note should appear every 30 days). A ‘cookie’ is a file placed on your computer's browser which means our website can identify your computer to present content to you efficiently. We can also use the cookie data to ascertain information such as the number of visits to our website, and the pages viewed. If you do not accept the cookies then you can still view the website but note that it may affect some functionality and some pages may not be accessible.  NOTE: Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

We might update this Privacy Policy at any time.

Other than stipulated above, we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

You may request details of personal information which we hold about you under the new GDPR. This request must be made in writing via email or an old school letter. If you do not wish you hear from us anymore, and would like your details deleted from our records please let us know by email at hello@thewightbear.co.uk, or addressed to The Wight Bear, 65 Southbourne Grove, Southbourne-on-Sea, Bournemouth, Dorset, BH6 3QU.